Purpose of Privacy Policy

The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the GDPR). This legislation will replace current data privacy law, giving more rights to you as an individual and more obligations to organisations holding your personal data.

One of the rights is a right to be informed, which means we have to give you even more information than we do now about the way in which we use, share and store your personal information.

Whose information does this privacy notice apply to?

This privacy notice applies to information we collect from visitors to our website and customers.

What is personal data?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. Examples of personal data we may hold about you include your contact and appointment details.

Special category data is a sub-category of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. Examples of special category data we may hold about you include patient notes or practitioner forms.
How do we process your personal data?

We comply with our obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Storage

We keep your data only as long as necessary to fulfil our contractual obligations towards you and as required for accounting purposes.

Your Rights

You have the right to request to request a copy, view and amend data that we hold about you. The right to request your personal data is erased where it is no longer necessary for us to retain such data. The right to withdraw consent to the processing at any time. This right does not apply where we are processing information using a lawful purpose other than consent.

Sharing your Personal Data

Your personal data will be treated as strictly confidential and will be shared only with your explicit consent or where required by law. Data may also be shared with my insurance company in the event of a complaint, or with my solicitor in the event of any legal proceedings.

Website Cookies

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.  We use cookies for this purpose and you can turn these off in your browser if you wish to.